- We have a 48-hour Exchange/ Return policy, which means you have 48 hours after receiving your item to request a return or an exchange.
- To be eligible for an Exchange, your item must be in the same condition that you received it, unworn, unused, unwashed, undamaged, unaltered with tags, and in its original packaging. You’ll also need the receipt of purchase and other relevant proof i.e., unboxing video of the package.
- To start a return or exchange, you can contact us at rutu.enterprise@yahoo.com or call us at +91 9426053906 / +91 9558057906
- You have to self-ship the product and We will not cover the shipping charges for Return/Exchange.
- If the Product you have received is damaged or not according to your order. In that case we will exchange & pay courier charges as well.
- Unfortunately, we cannot accept returns on sale items or gift cards.
- We are not liable for any Returns/ exchange that we were not notified about first.
You can always contact us for any return/exchange questions at rutu.enterprise@yahoo.com or call us at +91 9426053906 / +91 9558057906